Privacy Policy

Last updated: 2024 10 05

At Wave Creative Agency, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you purchase our Shopify templates or use our website www.wavecreative.agency.

1. Information We Collect

We collect both personal and non-personal information in order to provide our services and improve your experience on our website.

Personal Information:

  • When you make a purchase: We collect personal information such as your name, email address, billing address, payment information (handled securely via Stripe), and Shopify store details.
  • When you contact us: We may collect your name, email address, and any additional information you provide.

Non-Personal Information:

  • Usage data: We may collect non-identifying information such as your IP address, browser type, and the pages you visit on our website. This information is used for analytics and to improve the functionality of our website.

2. How We Use Your Information

We use your information to:

  • Process and complete your purchase transactions.
  • Communicate with you about your order, provide support, or notify you of important updates.
  • Improve our website and services based on usage data and customer feedback.
  • Ensure legal compliance, including fraud prevention.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers that help us operate our business and process payments:

  • Stripe: For secure payment processing. Stripe’s privacy policy can be found at stripe.com/privacy.
  • Shopify: For template compatibility and customer support integration, if necessary.

We may also disclose your information when required by law, such as in response to a subpoena or legal request, or to protect our rights or comply with regulatory requirements.

4. Data Security

We take reasonable precautions to protect your personal information. All payment information is handled through Stripe’s secure payment gateway, and we never store your credit card information.

Our website uses encryption technology, such as SSL (Secure Socket Layer), to protect sensitive information transmitted online.

5. Cookies

We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. You may disable cookies in your browser settings, but please note that some features of our website may not function properly as a result.

6. Your Rights

You have the right to:

  • Access your data: Request the personal data we hold about you.
  • Correct your data: Ask us to update or correct any inaccurate information.
  • Delete your data: Request the deletion of your personal information, where applicable.
  • Opt-out of communications: Unsubscribe from marketing emails by following the instructions in each email.

To exercise any of these rights, please contact us at info@wavecreative.agency.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies when you visit them.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. Your continued use of our website after any changes indicates your acceptance of the new terms.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: